Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoor
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options, please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-10 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Snowverb ensures that your items are delivered to the shipping address provided at checkout. However, once your local postal service marks the package as delivered, we are not responsible for any loss or theft. Please make sure your delivery location is safe and secure.
Please ensure that you collect your package promptly once it arrives at the local Post Office/Collection Point. Any return or disposal of the package due to failure to collect for personal reasons falls outside our area of responsibility
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-70%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
This a very good looking parka-style coat that actually looks quite a bit better than it does in the picture. It was a gift for my son and he reports it to be plenty warm. The fabric is good and thick and appears that it will be quite durable. I wouldn't have any problem using this as a work coat and he sometimes does, but has decided that he likes the look of it too much to let it get that dirty.So he generally wears XL shirts and sweaters, but likes to wear an extra size up with a winter coat, just to allow for some much needed maneuverability when he works outside. Well, he has found the fit of this coat to accommodate that at a 2XL size, while making the comment that it is extra roomy in the arm pits compared to other coats he has had, allowing him to work easily on things over his head. So I'd say these coats will pretty much fit as advertised.But, the best thing is the price. Really. It's sown very well, is sufficiently moisture repellent, and looks extraordinary. You just can't find this kind of quality in a winter parka for this price elsewhere. Of course if you need a name brand mystique...? Then pop the bucks for one of those.Now, if you live someplace where subzero temperatures are just called "winter", like I grew up in, know that this is not a 30 below or lower rated parka. I really can't say how it will do in extreme cold. But then you real winter folks know, you're gonna need to open up your wallet for a subzero rated parka if you are going to have to be spending extended periods outside in extreme wind chills. I do believe this one will handle the snow melting off without the fabric getting soggy on you though. My son's had it out in the rain a few times now and it beads up and runs off quite nicely.So, we'll see how durable it is. I'm optimistic in that respect and I really do think this is a great all around coat, both for work and just to be fashionable, especially at this price.
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Molly C.
Great jacket. Warm
Warm n light. I love up by mn border. Average winter low -30. Still stay toasty. Buy it
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Naomi P.
True fit!
I'm 5 foot 10 and weight around 210 pounds, got a large, fits perfectly, even with a sweater underneath! Very satisfied with the item :)
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Jacklyn G.
Absolutely amazing
I have been using mine for a few months now, and let me tell you this thing is great! I went snowboarding countless times and this thing kept me warm and protected. I got a size bigger on purpose but it still fits really comfortably. I genuinely have no complains and I definitely recommend this to anyone who wants to be on budget but still wants good quality products
