A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options, please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-10 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Snowverb ensures that your items are delivered to the shipping address provided at checkout. However, once your local postal service marks the package as delivered, we are not responsible for any loss or theft. Please make sure your delivery location is safe and secure.
Please ensure that you collect your package promptly once it arrives at the local Post Office/Collection Point. Any return or disposal of the package due to failure to collect for personal reasons falls outside our area of responsibility
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-70%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
I moved house and couldn’t find any of my ski clothes last minute before a ski day to big bear. None of the California sports stores had any womens ski jackets in my size. Amazon and this coat to the rescue! I didn’t want to spend too much as I already have one somewhere. I ordered several to try out, and this was the only one out of all I found that I liked. Really glad I found it. Not perfect but pretty high up on pros that matter vs any cons - overall loved it. 👍
Pros:
- Waterproof
- Windproof
- VERY warm, fleecy inside lining, in fact for here in California it was almost too warm! I ended up only wearing a thin althetic top base layer underneath and was still a little warm. Would definitely hold up in real cold!!!
- Loads of pockets including a handy front pocket for your ski pass that’s right at scan level for the ski lifts as you go through the auto barriers here and inside pockets to keep valuables safe as well as outside side pockets. You can spread everything out more than when you only have a couple.
- snow skirt, many of the other inexpensive coats I found did not have that this was the only one I could find that I liked in a lower price range that had that included. Definite plus! Though read cons below as it was a bit tighter for the size of the coat.
- roomy for the size it is, other than the snow skirt, easy to layer up if needed (I didn’t need to here)
- really pretty colour and design, I got the multicoloured mountain triangles and it was easy for my friend to spot me and follow me down the mountain
- warm windbreaker around neck and hood, which is I believe detachable. There’s a trick to getting the hood button together behind your head do the flaps don’t get in your way when you’re not wearing the hood up (or on slopes with a ski helmet)
Cons
- no zippered air vents, which would have helped keep me cool on a warm day in the mountain when it’s such a warm and fleecy coat - I was in minimum layers and really missed the vents I used to have on the coat I lost. That said none of the coats in this price range had vents and for the price I paid you’re not going to get everything! Just bear in mind this is a very warm coat which is better for colder than warmer end of season California ski climates! Layer lower accordingly if in a warmer place. In a colder place won’t matter as much but still always a good option to have vents if doing something physically active like skiing even then. So this was my biggest downside.
- the size (medium) was pretty bulky to allow me to layer more if needed (I didn’t need) yet the snow skirt was a lot tighter than expected for the coat size, and also a little high up. I noted one reviewer saying they couldn’t do it up. Tip: undo your bulky ski trousers (in usa ski pants) and put the snow skirt buttoned up over just your under layer under your ski trousers (pants) and then pull them up over the top. It’s a little high and up close to the top and not sure it would fit over multiple under layers but that seemed to work quite well for me.
- arrived squished up and crumpled and even after a day in the slopes the crinkles haven’t come out, but that’s a minor grumble .
Overall 4 out of 5, only reason not a 5 was because of there being no vents and the snow skirt was a little tight for the size of the jacket but I still loved it and fit this price it was a steal and I’m really glad I got it! Thank you!
C
Christi C.
Fits small
I’m 5’3” 135lbs. I usually wear size 8/M. I bought a medium.
The jacket was almost too small. There’s a cummerbund like waistband that I could not fasten - it was too tight. There’s also an inner wrist cuff with thumb holes that I could not wear because they were too short. The thumb holes did not come down enough to Belew comfortable.
The jacket was very warm though. I wore it to Norway in February and was never cold.
g
gordon y.
Love this Jacket!
From my wife...Im 55 yrs old, 5'5", and weight 175 lbs.
Purchased size large in Pale Blue, which is my regular size.
Bought this coat to go snow skiing. It fits perfectly and looks great! Very happy with purchase.
B
Bailey H.
Warmest, most comfortable coat ever owned
So comfortable. Very warm! Live in ND where we have sub zero Temps and major winds. HIGHLY RECCOMEND THIS COAT!!!
J
Jana M.
This is a great coat, it would have been better if it was made in The USA.
We have had some very cold this winter and when I went out in it it was great.
