A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options, please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-10 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Snowverb ensures that your items are delivered to the shipping address provided at checkout. However, once your local postal service marks the package as delivered, we are not responsible for any loss or theft. Please make sure your delivery location is safe and secure.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-70%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
When I was ordering the bib pants it was suggested to get a medium, I know little and ordered a medium and well could have gone small but happy with what I got. Super cool and fit good.
L
Lardner
Fabulous!
Delivered this morning as promised and put them right on. I was so happy. They fit perfectly and just like the model's photo. I went with the size chart and ordered the medium in black. The fit is exactly what I would have purchased if I would have found them in a store and tried on. The fabric is heavy but they are so comfortable. If it helps, I am 5'6" and weight is around 140. As I've gotten older, I carry most in my waist area. Otherwise, I could have, maybe, worn a small. They are one of the best pant items I have ever bought online, without trying on. Also, the sales price was great also. If I wasn't walking to drop another 10 lbs, I would order another pair. thank you for a great item.
B
Black
Best Cargo Pants!!
I just received my cargo pants and I knew right away that I'd probably love them before I even tried them on. The material was nice and the style and color was exactly what I thought I was getting. Once I tried them on....I fell in love with them. They fit perfect and are very flattering. I got white in a Small. I'm 5'1, 115 lbs and they fit
PERFECT! The length is perfect when I wear my heel platform bootand pants are usually very long on me. I love them!! I plan on getting in a couple more colors. I would suggest these cargo pants for sure, especially if you are petite. ??
S
Stover
Quality & Fit
Very happy with these pants. All the zippers are working very well. Just pull the zipper down, you can take the pants off very easy. and they're looking and feeling great after multiple washes. They fit like a glove so I don't want to mess that up. The cargo pocket has become something I cherish, and I just love these pants!
M
McGovern
Super cute
Bought these pants for a hiking and they fit amazing!! I got a size Medium Im 57 140lbs. The pants are soft and not too firm like traditional cargo pants. They are light weight and very comfortable as a long wear or going out option.
